Frequently Asked Questions
Everything you need to know about shopping with Model Cars Houston
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the United States. We also offer expedited shipping options at checkout for those who need their fashion items sooner.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different collections and fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my package once it has shipped?
Yes! Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
Do you ship internationally?
Currently, Model Cars Houston ships to the United States, Canada, and select European countries. Shipping rates and delivery times for international orders are calculated at checkout.